Pet-Friendly Family Hotels in Santiago, Chile
4 family-friendly hotels with pet friendly in Santiago . Handpicked for families who want the best.
For a family travelling to Santiago with a dog, three of our published hotels state that pets are welcome and also suit children: The Ritz-Carlton and W Santiago in the El Golf district, and Mandarin Oriental on Avenida Presidente Kennedy, all three in Las Condes. They are three of the 17 Santiago hotels we list, with an average Booking score of 8.9 across 2,433 reviews. The common limit is weight: Ritz-Carlton and Mandarin Oriental both cap dogs at 18 kg, so a Labrador or a German shepherd needs a direct answer from the hotel first. A fourth property tagged pet-friendly here, Maison Italia 1029, is described by booking sites as adults-only, so it does not belong on a family shortlist.
Santiago is a capital ringed by the Andes, where the leafy eastern districts of Las Condes, Providencia and Vitacura hold the parks, the fenced dog areas and the family-oriented hotels.
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๐Why Santiago is Great for Hotels with Pet Friendly
Santiago works for a family trip with a dog if you base yourself in Las Condes: the three hotels that accept both children and pets are there, and the east side has the city's best-equipped fenced dog areas a short drive or walk away.
The Ritz-Carlton, Santiago has the clearest written rules of the three. Its official page says pets are welcome, up to two per room and 18 kg maximum each, so two small dogs travel together without negotiation. For children, the hotel lists an indoor pool heated under a glass dome on the roof, usable in July when Santiago mornings are cold, plus family suites and a kids' club. I would pick it for a winter stay with a dog of medium size and children who want to swim whatever the weather.
W Santiago, also in El Golf, is the hotel that does the most for the dog itself. Marriott's listing for the property mentions a pet bed, bowls, toys and a dog-walking service, which matters when parents want an hour at the spa or a long dinner. It has family suites, a pool and bike rental. Its listing publishes no weight limit, so with a large dog I would ask before booking. I would choose it with a dog and children old enough to enjoy an evening without their parents nearby.
Mandarin Oriental, Santiago, on Avenida Presidente Kennedy, is the most child-oriented of the three. Its seasonal outdoor pool has a separate children's pool beside it, and the grounds include a playground, with babysitting available on request. Booking listings state that it accepts one dog per room, up to 18 kg, and that the dog may never stay alone in the room. That last rule is the catch: with a single dog and two parents, someone stays behind during a museum visit. A Sunday family buffet runs at the restaurant, and rooms look over the city, the mountains or the gardens.
The best fenced dog area near these hotels is in Parque Juan Pablo II, in Las Condes: close to 1,000 square metres with agility equipment, water fountains, benches and plenty of shade. The Entre Parques footbridge over Avenida Manquehue links it to Parque Araucano, which has playgrounds and picnic lawns for the children. In Providencia, Plaza Loreto Cousiรฑo offers about 2,000 square metres of natural grass that stays cool on hot days, and Vitacura's Parque Bicentenario has wide lawns, handy from El Golf on a summer evening. Juan Pablo II remains the one to drive to with a dog that needs to run.
Plan transport before you land. Santiago's Metro only admits small dogs carried in a suitable container, so a family with a larger dog will rely on a car or a ride-hailing app that accepts pets. Chile's responsible pet ownership law, known as Ley Cholito (Law 21.020), requires owners to collect droppings in public spaces and sets fines for breaches, enforced through local police courts, and it also covers microchipping and registration for resident dogs. Keep bags on the lead at all times; the parks of Las Condes and Providencia are busy with local dog owners every weekend.
Parent's take
My choice for a winter trip is The Ritz-Carlton: two pets up to 18 kg each are accepted in writing, and the heated pool under the glass dome works on a cold July day. For a summer stay with small children, Mandarin Oriental makes more sense, with its outdoor children's pool and playground, as long as one adult is ready to stay with the dog, which may not be left alone. With teenagers, W Santiago and its dog-walking service fit best. For any dog heavier than 18 kg, I would get the hotel's answer in writing first.
Our Top 4 Picks
Hotels in Santiago with pet friendly, sorted by guest rating.

The Ritz-Carlton, Santiago
Santiago
Wonderful
540 reviews
The Ritz-Carlton, Santiago offers family suites and a kids' club, alongside a rooftop swimming pool and an indoor pool. This luxurious hotel in Santiago features a spa, fitness center, and a restaurant serving seafood. Air-conditioned rooms come with city views, private bathrooms, bathrobes, and free toiletries.
Why families love The Ritz-Carlton, Santiago
Families staying here will appreciate the dedicated kids' club, providing a structured environment for younger guests. The choice of a rooftop or indoor pool offers flexibility for swimming, while family suites ensure comfortable accommodation. Parents can also enjoy the spa and fitness facilities, knowing their children are engaged.

Maison Italia 1029
Santiago
Wonderful
682 reviews
Maison Italia 1029 in Santiago offers pet-friendly accommodation with mountain views and a terrace. Rooms feature a flat-screen TV, iPod docking station, coffee machine, and a private bathroom. Guests can enjoy free use of bicycles and access to a 24-hour front desk, gift shop, and other on-site shops.
Why families love Maison Italia 1029
Families staying at Maison Italia 1029 will appreciate the pet-friendly policy, allowing the whole family to travel together. The free use of bicycles is a great way to explore Santiago with older children, offering a fun activity right from the property. The terrace provides a nice spot for a quiet moment while enjoying the mountain views.

Mandarin Oriental, Santiago
Santiago
Wonderful
1,425 reviews
The Mandarin Oriental, Santiago offers a lagoon-style swimming pool and a kids' club, making it a strong choice for families. This 5-star hotel in Santiago also features family suites, a spa, and pet-friendly policies. Guests can enjoy dining at two on-site restaurants, including a Sunday family lunch buffet, and rooms provide views of the city, mountains, or gardens.
Why families love Mandarin Oriental, Santiago
Families staying here will appreciate the dedicated kids' club, which provides a welcome break for parents. The lagoon-style pool is a major draw, though it's worth noting its seasonal closure. With family suites and pet-friendly options, it caters well to diverse family needs, and the Sunday buffet offers a relaxed meal option.

W Santiago
Santiago
Very Good
468 reviews
The W Santiago, located in the sophisticated El Golf neighborhood, offers a swimming pool, spa, and wellness facilities. This hotel provides family suites and welcomes pets, making it a versatile choice for various travelers. Guests can also take advantage of bike rental services to explore the area.
Why families love W Santiago
Families staying at the W Santiago will appreciate the dedicated family suites, providing ample space for everyone. The swimming pool offers a great way for children to burn off energy, while parents can relax at the spa. The pet-friendly policy means no family member is left behind, and bike rentals encourage outdoor exploration.
๐กTips for Choosing a Hotel with Pet Friendly in Santiago
- 1Weigh your dog before you shortlist: The Ritz-Carlton and Mandarin Oriental both set an 18 kg maximum, so larger breeds need written approval from the hotel before booking.
- 2Travelling with two small dogs? The Ritz-Carlton's official policy allows up to two pets per room, while Mandarin Oriental's listings mention a single dog only.
- 3At Mandarin Oriental, plan visits in shifts: its listed policy forbids leaving the dog alone in the room, so one adult stays behind during museum or restaurant outings.
- 4Use W Santiago's dog-walking service on the evening you want the spa or a long dinner; the Marriott listing also mentions a pet bed, bowls and toys supplied.
- 5For off-lead play, drive to the fenced dog area of Parque Juan Pablo II in Las Condes, then cross the Entre Parques footbridge to the playgrounds of Parque Araucano.
- 6Do not count on the Metro with a medium or large dog: only small dogs travelling in a proper container are admitted, so book a pet-friendly ride instead.
- 7Pack poop bags for every walk: Chile's Ley Cholito obliges owners to pick up after their dog in public spaces, with fines handled by local police courts.
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